Shipping Policy

Click & Collect

We provide an order collection service from our shop located at 40 Lyttleton Street, Castlemaine, VIC.

Due to inventory spread between both the shop and our off-site warehouse, there can be wait times of up to 4 hours to fulfil your order ready for collection.

You will receive an email with notification confirming that your order is ready for collection. Please wait until you’ve received this email before coming into the shop. If you think you’ve missed the notification, please check your emails spam folder.

Orders failed to be collected after 30 days of order fulfilment will be refunded minus a 20% restocking fee.

Australian Shipping

Local Bendigo Courier Delivery

Flat-Rate $4.99 (Courier Delivery – No PO Boxes)
Free shipping on orders over $75.

We use Aramex (Fastway Couriers) to deliver to these regions:

  • Bendigo Region (incl. Castlemaine, Colbinabbin, Elmore, Harcourt, Kyneton, Heathcote, Rushworth, Maldon & Stanhope)
  • Echuca/Moama Region (incl. Rochester & Tongala)
  • Shepparton Region (incl. Kialla, Kyabram & Tatura)

Metro Melbourne & Other Regional VIC Courier Delivery

Flat-Rate $9.99 (Courier Delivery – No PO Boxes)
Free shipping on orders over $150.

We use Aramex (Fastway Couriers) & Deano’s Deliveries to deliver to these regions:

  • Metro Melbourne & suburbs
  • Albury/Wodonga (incl. Beechworth, Bright, Corowa, Chiltern, Myrtleford, Yackandandah & Yarrawonga/Mulwala)
  • Ballarat
  • Geelong Region (incl. Anglesea, Birregurra & Colac)
  • Macedon Region (incl. Daylesford, Malmsbury, Newstead & Woodend)
  • Wangaratta

Australia Post & Australia-Wide Shipping

Flat-Rate $14.99
Free shipping on orders over $300.

In areas where we provide a courier delivery option we also offer Australia Post as a shipping option. If you use an Australia Post PO Box or Parcel Locker as your shipping address, please select this shipping method during checkout to avoid delays and further payments.

Deliveries to "Australia-Wide Shipping" will be shipped by Aramex or by Australia Post wherever applicable. In most circumstances courier is our preferred shipping method, however if you have a preference for Australia Post, please indicate this in the order comments on the cart page.

Products that are deemed as “Dangerous Goods” (as defined by the National Transport Commission), such as aerosol paints, can only be sent through Australia Post – you will automatically be charged the Australia Post shipping rate through checkout regardless of your preferred shipping method.

International Shipping

We are very happy to provide a quote for your international order. Please contact us and allow 1-2 business days for us to source a delivery quote to your country.

Green Shipping

In our continued effort to reduce waste, your order may be packed in reused boxes and/or boxes made from recycled materials.

We will also use reused packaging materials with a preference to use biodegradable or recyclable materials to fill your order to make sure that you receive your order in the best condition whilst also caring for the environment.

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